House rules

EN
 

House rules

Below you will find the most important house rules that apply within the hotel. We ask that you respect and accept these rules.

General rules
All instructions from employees of this hotel, related to house rules, must be followed. Complaints can be reported to management. In case of fire, keep calm. Report a fire to reception and/or hit the nearest fire alarm. Leave the building immediately in the event of a general fire alarm. Do not use the lifts in the event of a fire.

A valid ID must be presented at check-in. Check-in is possible from the age of 18. There are cameras in various places within the hotel, everyone who is in our hotel agrees to make recordings. In the event of calamities and/or incidents, these recordings can be shown to the authorities as supporting material.

Lost and found items must be handed in at the reception. The hotel is not responsible for loss or theft of your belongings.

The hotel does not make its location available for any purpose other than as stated in our policy, therefore it is prohibited to trade, heal or provide services.

The amount of a room already paid will not be refunded. The management, the owner of this location and/or persons working for the hotel cannot be held liable for any injury and/or material or immaterial damage that visitors to the location may experience.

It is forbidden to use Emergency Exits as (normal) entrances and exits. It is forbidden to take hotel property outside the building. In case of willfully damaging property of the hotel, one can be held liable for the repair and/or renewal costs. To consume, use, trade or carry narcotics.

If found, the police and the judiciary will be called in. To use nitrous oxide in the hotel without explicit permission from management. Causing nuisance to another through loud music, obnoxious behavior or noise of any kind. To stay in the room with more people than the number of beds in the room. Paid reception of guests in the room for sexual activities.

To smoke in the room. If we find that there is smoking in the room, we are forced to charge €250 for cleaning costs. If the fire alarm goes off due to smoking in the room, the call-out costs of the fire brigade of €275 will be charged to you.

In all cases not covered by these regulations, the management of the hotel will decide. If these rules are not followed, it may be decided to contact the police and the judiciary and you may be asked to leave the premises immediately. The hotel reserves the right to terminate the reservation with immediate effect without refund of the paid reservation amount